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Installation notes

Updated on OCT/18/2022

About this document.

This document tries to answer the most frequent questions about installation. It applies from Rpv Reports 6.X and 2021

1.- Should I uninstall the older Rpv before installing the new one?

2.- Which file should I download? Different packages for the same version: developer and end users.

3.- Installing Rpv on your end users' computers. How to install Rpv as part of your application.

4.- Silent and/or personalized installation.

5.- Activating the software.

6.- Installation problems.

Should I uninstall the older Rpv before installing the new one??

IN MOST OF CASES YOU MUST NOT UNINSTALL BEFORE INSTALLING THE NEW VERSION.
If you already have an Rpv installed, what you should do is to install over the existing version.
it is not recommendable uninstall Rpv to solve problems. In case Rpv is not working the way it should, uninstalling the software would not solve the inconvenience.
In that case, we suggest to contact the Rpv support to solve the problem

In case that you are installing a new version replacing a very old one (2.2, 2.0 or something like that), it is possible that is good to uninstall. Not in other case.

Which file should I download? Different packages for the same version: developer and end users.

Both editions have to be downloaded. However, one will be installed only on developer's computer and the other one only on end user's machines.
Each version of Rpv Reports has two editions of the same software:

    1) Developer

    2) End user

Both editions contain the same software packed in different ways.
The edition for developers includes however some additional tools that end users' edition does not contain. For example the "Rpv Chart Helper" to design charts or the "Rpv Visual Editor", intended to design templates for the reports.
Additionally, the developer edition contain technical information, specially intended to programmers.

The end user edition instead, even when it contains all the tools that the end user could need (print server, RpvPrint utility, etc), it doesn't install shortcuts or menu options to them. They can only be accessed by the developer on the Rpv directory. Additionally, help files are oriented to end user. It doesn't have any kind of technical information.

The editions for end users can be recognized because the end of the file ends with "EU" (end user).
   Rpv Reports 6

   rpv2021eng.exe (developer)
   rpv2021engeu.exe (end user)

Installing Rpv on your end users' computers. How to install Rpv as part of your application.

It is sure that the END USER EDITION of Rpv Reports will be installed as part of another application, the main application.

We strongly recommend not to uncompress the files contained in the Rpv setup file to integrate them into your setup file. The main reason is that every time that Rpv has a new functionallity or a fix, you should compile your setup again.

What we recommend in this case that your setup file starts the Rpv setup file in silent mode (without user interaction).

If you do that, when the Rpv is enhanced or fixed all you will have to do is to replace the old Rpv setup file by the new one.

Before or after the installation, you must also copy the END USER LICENSE on the Rpv directory to make Rpv Reports run.

Silent and/or personalized installation.

Rpv reports can be installed without user interaction. This is useful to install Rpv as part of another application.

How to run the setup:

RPV2021ENGEU.EXE [/VERYSILENT] [/NORESTART] [DIR="c:\specific directory"] [/GROUP="Folder name"] [/NOICONS]

The EXE file that we show here is the END USER EDITION of the Rpv Reports in English. The file can vary depending on the language and the version that you are installing.

It is remmarkable that in some Windows versions is not allowed to install the program in any directory. For example, on a 64 bit Windows is not allowed to install on "c:\program files\rpv". Instead, it will be installed on "c:\program files (x86)\rpv". If the program is not installed there, and is forced to be installed on "program files", the program will not run. Be specially careful about this point because it can modify the calls from your programs to Rpv.

Activating the software.

Once the software was installed it will be necessary to activate it to Rpv Reports works properly.

There are two different methods to activate Rpv Reports and depend on the edition that we need to activate: developer or end user.

Developer edition

To activate the developer edition is required to have an internet conection and the activation data received in the activation e-mail.
With that data, clic on the "activate" link on the default report of the Rpv Viewer or just execute the program RPVREG.EXE.
A window like the following will be shown:

First two fields: e-mail and Serial must be completed according the data provided in the activation e-mail.
Fields Name and Company are free and will be completed according the needs of the user.

End user edition

For the end user edition, the activation is different. It will only be necessary to copy the LICENSE.TXT file (received in the activation e-mail) to the folder Rpv was installed.
After the license is copied, the viewer must be started to apply the license.

Optional registration of the end user

There is a possibility that the user sets his name and company to personalise the software. To do that, simply click on the "register" link on the default report or execute the RPVREG.EXE utility. A window like the following will be shown.

The difference between this window and the other that we saw before is that this one does not activate the software, because it is already activated. It only sets the name of the end user. In this case, all the fiels are free with the exception of Serial that can't be edited.

Installation problems.

The 99% of the cases Rpv Reports is installed without problems and runs without erros. However, errors can occur but here there are some tips to fix them.

It is known that every setup program "strongly recommends" to shutdown all the programs running. It is also known that not many people follow this direction. It is possible that some component can't be registered properly because is was in use by another application at the moment of the installation.

Sometimes, the installation problems show errors such as "The component X.DLL is not properly registered", or "X.DLL/OCX could not create the object".
The important fact here is that the error shows the name of the component that is failing.

There are two ways to solve a problem like this one:

1.- By reinstalling the software paying attention to shutdown all the applications that could take a file to be registered. It is not needed to uninstall first.
2.- By registering the component that is failing manually.

If you are an experienced user, is possible that you solve the problem quickly by registering the component manually. To do that, go to a DOS window and execute the following command:

RegSvr32.exe X.OCX

Where X.OCX is the component that is failing.

It is possible that the REGSVR32.EXE file is not on that directory. That will depend on the Windows version that you're running.
Search for RegSvr32.exe on your system to locate this file.

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